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Two Pilots forum / Other products and questions / Spool Pilot installation issues on Macbook Air
Author Message
Stefan
Member
# Posted: 9 Nov 2011 22:30


Hi there,

I just bought Spool Pilot and I can't seem to be able to install it. After I go through the installation steps, when I double-click on the .spAgent file, an error message shows up saying that There's no application set to open the document. What application should I use to open the files? Does anyone else has the same issue?

I'm trying to install the Spool Pilot application on my Mac Air.

Thank you in advance

Stefan

Anastasiya
Member
# Posted: 10 Nov 2011 06:45


Dear Stefan,

Thank you for your request.

Spool Pilot for Mac is provided on an "as is" basis and is not supported temporally.
We have all the information here: http://www.colorpilot.com/spool.html

You can see anyone of the Software for Mac OS X at this page: http://www.colorpilot.com/softformac.html.

Sincerely,

Anastasiya Bednaya
Two Pilots
http://www.colorpilot.com

Stefan
Member
# Posted: 10 Nov 2011 19:32


Ok, so what am I supposed to do if your software can't be installed on my Macbook Air? Am I entitled for a refund or is it just another waste of money on a software that doesn't work?

Sincerely,

Stefan

Anastasiya
Member
# Posted: 11 Nov 2011 03:46


Dear Stefan,

Please write us using our support form http://www.colorpilot.com/support.php


Sincerely,

Anastasiya Bednaya
Two Pilots
http://www.colorpilot.com

 

 

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