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Support service

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How to:

Try to get a ready answer before write us:

If you have any other questions, please write us:

* Your Name
* E-Mail address
* Product name
* Operating system
 Your Order Number

If reporting a problem with our software, please provide the following information:

  • Version number of our software you are writing about;
  • A detailed description of the problem.
  • You may also send us a screenshot to illustrate the problem.
(English is preferred. Other languages may be converted to English using an online translator.)
* Your message
 File:(10 MB max)
If you would like to upload more than 32 MB, please let us know and we will give you access to our FTP.
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